Web hosting, also known as “online” or “internet hosting” is a service that consists of a disk space to put your website online, so that it can be permanenently accessed on the internet.

A web hosting system (also sometimes referred to as “shared hosting”) rests on a common architecture which is managed by the hosting service provider. This means that everything is taken care of for the customer.

A domain name generally corresponds to a website address. The Domain Name System or DNS enables requests to be redirected to this domain, the correct hosting system or other associated services, such as emails.

There are so-called generic domains, (such as .com .net .org), which are not attached to any zone, and geographical extensions, (such as .fr .eu .asia). Nb – around 700 new extensions, will soon be released: .web, .uk, .shop, .london, .sex, etc.

A web hosting system (also sometimes referred to as “shared hosting”) rests on a common architecture which is managed by the hosting service provider. This means that everything is taken care of for the customer.

A web hosting service means that the customer does not have to worry about the platform (or architecture) that their website is stored on. As it’s a shared platform, the management tools are also shared, which means they’re easy for newbies to use as they have been designed to be used by all.

Dedicated servers imply that the customer also manages the machine, which is theirs, offering more freedom in terms of resource usage and configuartion. However, this means having to manage more settings and anticipating the possible impact on your website.

The cloud is based on the principle of a virtualised platform and/or resources allocated to your website. It provides increased flexibility interms of your configuration, which generally is customised according to your requirements when virtualised. The management and customisation features are laregly derived from dedicated servers and are thus more sophisticated.

Web hosting plans are generally favoured by customers who want an easy way to manage a professional website, a personal blog or even several websites, and to not have to worry about the hosting platform. Experienced users however tend to opt for a dedicated server so that they can manage everything themselves, including the machine.

These hosting plans respond to a wide range of needs and are able to support a large number of projects. They are therefore suitable for users of all kinds of profiles, from individuals to large companies.

A website can be created prior to ordering a web hosting package, for example using a website builder or the services of a specialised agency. The website then simply needs to placed on the active hosting system.

You can also create your site directly on the hosting platform either by using programming tools or one of the many modules (CMS) which allow you to install 1 click installation of a web solution on your hosting system.

Adult content can be hosted as long as it’s done within the law and the online application complies with the usual regulations on websites containing content reserved for a restricted audience (e.g. access to minors is prohibited). However, Gryphyn Media strongly recommends the Performance plan offer for this type of service.

What’s more, customers will be advised of their responsibilities and duties regarding content on placing their order, at the time of accepting the terms and conditions.

You can use up to 1000 domain names on the Personal and Professional offers, and there’s no limit on the Performance range.

As for websites, you can create and host as many as you like (within the limits of the contractual conditions and the features of your offer). The “recommended maximum number of sites” that we provide is a simple recommendation, related to the resources of each offer.

We will soon be developing and integrating a monitoring tool in the Gryphyn MEdia Web Control Panel to keep track of the resources consumed by your hosting system. You will thus be able to see whether your plan suits your requirements.

The “power” of a hosting system can be defined simply by the processor (Core CPU) and the RAM of the machine (server) that serve as the platform.

On shared hosting services, all these resources were shared irrespectively without priority. On the web offers, there is prioritisation between Personal and Professional, whereas the Performance range benefits from resources guaranteed and adaptable.

You can add other domain names to your hosting plan, and each can be defined and managed separately. However, only the domain name you registered when you place your order can currently benefit from exclusive services, such as email. This domain name is known as the “principal domain name”.

This distinction will be removed at a later stage, and every domain name linked to your hosting plan will be able to benefit from included email accounts. For the time being, if you want use a domain other than the original, you will need to change your principle domain name.

Not yet. Only the “principal domain name” can currently use the exclusive services included.

This distinction will be removed at a later stage, and every domain name linked to your hosting plan will be able to benefit from included email accounts. For the time being, if you want use a domain other than the original, you will need to change your principle domain name.

For emails transmitted by SMTP ns0/ss10, there’s a limit of 200 emails/hour per email account and 300 emails/hour per IP. You may use another SMTP and/or EzlML mailing-list tool included in your email plan instead or as an addition.

PHP emails (sent via function from the website) are not limited in number, but will be blocked if too many errors are returned (which would have to be corrected and unblocked by you via your manager).

No. However, you will have access to a wide range of geolacated IPs in various countries in which Gryphyn Media has web service replication points. It’s included free of charge and you can freely move from one IP to another via the Control Panel.

To make things even easier, data handled by the CDN is currently selected and managed automatically, meaning that all non-dynamic elements will be cached by default, such as images, videos, graphics, etc.

An element is first cached, on a given PoP, when a visitor uses it via a connection in the zone that uses this PoP.

The maximum size of a file to be cached is 100 MB on the European PoPs and 20 MB on the non-European PoPs (subject to change). The frequency of the automatic refreshing of an element (the TTL), excluding manual site updates or prior visits, is 60 minutes in Europe and 10 minutes elsewhere.

You can enable or disable the included GeoCache Accelerator option and you can also clear the cache on the PoPs via the Control Panel. To find out more about managing the GeoCache Accelerator, go to our guide.

Yes. DNSSEC is offered free of charge on any domain where the extension is compatible with this service. The option can be enabled/disabled via the Gryphyn Media Control Panel.

An element is first cached, on a given PoP, when a visitor uses it via a connection in the zone that uses this PoP.

The maximum size of a file to be cached is 100 MB on the European PoPs and 20 MB on the non-European PoPs (subject to change). The frequency of the automatic refreshing of an element (the TTL), excluding manual site updates or prior visits, is 60 minutes in Europe and 10 minutes elsewhere.

Anycast DNS is free, without obligation, for a year with the domain name that comes with your hosting plan, but you can choose to opt out of it when you place your order.

The included GeoCache Accelerator service will be set up by default, unless you want to order/use a private SSL certificate (which is not compatible with the GeoCache Accelerator). ed, on a given PoP, when a visitor uses it via a connection in the zone that uses this PoP.

The maximum size of a file to be cached is 100 MB on the European PoPs and 20 MB on the non-European PoPs (subject to change). The frequency of the automatic refreshing of an element (the TTL), excluding manual site updates or prior visits, is 60 minutes in Europe and 10 minutes elsewhere.

The domain name offered free for 1 year with your Gryphyn Media hosting service will expire a year after its creation date. You can renew this domain at the annual price for the relevant extension if you do wish to retain it. The same goes for the Anycast DNS option linked to your domain, which can be renewed (for €0.99 excl. VAT/year.

If your domain name is not renewed, you will not be able to use it any more (for your website nor the associated email accounts) and it will be deleted. However, you can renew your hosting plan separately, which will remain active (accessible via another domain you have linked it to, for example).

When one of your Gryphyn Media services is near expiry, an email will be sent out a month in advance to notify you, and you will also be sent reminders until the expiry date and a final email once the service has expired. These emails will contain the list of products near expiry and a link to create your renewal order.

It’s also possible to carry out this operation directly via our website, by entering in the request the names of the products you wish to renew.

You will also find a list of services near expiry in your Gryphyn Media Control Panel under Administration > My services > Auto-renewal, with a button to activate the renewal.

Not as yet; however, we are thinking of offering this type of bespoke service in the future.

It’s up to the customer to request the migration of their service via the Gryphyn Media Control Panel. The system will manage the change of service; your website and all your data will be retained and will remain accessible.

The order process on the website does not allow you to sign up for a hosting plan without a domain name. However, you can add a hosting plan to a domain name in your Gryphyn Media Control Panel, whether the domain is registered with Gryphyn Media or simply declared on the DNS zone.

This domain name will be used if it exists, otherwise it will simply be a reference linked to the hosting plan. On expiry of your domain name and hosting plan, you will be able to renew one or the other independently.