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Billing
Most
of our hosting services are billed annually. You pay once a year.
Support packages, custom work, and other services will be billed
as appropriate.
Three Ways To Pay
1. PayPal
We like PayPal. It helps keep our prices reasonable.
- No
messing around with monthly payments. No credit card rebilling
problems, or forgetting to update your account information.
And it helps keep our costs down by reducing both administrative
labor and transaction costs.
- You
will never be "automatically" rebilled. We will send
an email invoice well in advance of your payment date.
- We
never have your credit card information. It stays with PayPal.
2. Credit Card By Phone
We take credit cards directly by phone and enter the data directly into our processor's system for immediate processing. We never use the info more than once, and only for the specific amount you agree to on the phone. We do not store it anywhere in our systems, online, or off. NEVER email or fax us your CC info. We prefer to speak directly to you, to minimize the chance of data theft or credit card fraud. We will need to know the maling address where the card is billed.
3. Payment
by Check
We prefer PayPal. But if you cannot use PayPal, we will accept
a check by mail. We may wait for your check to clear before we
buy domains for you or enable your hosting account. We regret
the appearance of distrust, but we've had problems. Once we get
to know you and your prompt payment habits, we may relax that
restriction. The hosting industry does not generally have a "Net
30" billing policy... it is payment-in-advance. Here's how:
- Just
email us your domain information and we will generate an
invoice to email or FAX for you to print out.
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You need not wait for us to invoice you... use the PayPal
shopping cart to figure your total bill... then just pop that
check right in the mail to us:
Gryphyn Media, PO Box 3912, Reading PA 19606.
- You
may also send us a money order. Money orders are available
at most US Post Offices. But you must send or fax us a copy
of your driver's license the first time you pay by money
order. We must be able to verify that you are over 18 years
of age to give you a hosting account; persons under 18 yeas
of age must have an adult accept responsibility and control
of the account. A purchase is a contract; we cannot legally
make a contract with a minor.
Paying
for a Client's Accounts
If you are a web developer setting up an account for a client,
give some thought to how payment is made. We believe the person
who pays is our client. If you have the client pay for hosting,
and they fire you, don't ask us for the new passwords. On the
other hand, if your client takes forever to send us a check, the
project is delayed. Make sure your client is prepared to either
use PayPal or send a check with some speed.
The
person named as a domain registrant owns the domain name. We always
recommend making the client the registrant; since they are paying
for the website we feel they should have control of the domain.
Review our privacy policy...
we will respect your proprietary info, and even sign a Nondisclosure
Agreement where suitable.
Non-US
Clients
Due to an increase in fraudulent payments, we reserve the right
to refuse service and payments from from non-US buyers. We will
accept most payments from Canada, Australia, and the UK, but are
increasingly forced to refuse payments from other countries. PayPal
will also refuse transactions from certain countries... that is
out of our control. We will make special arrangements for international
payment, but we require an extra level of documentation from you.
We can only communicate in English. Contact
us for details.
Why
We Work With PayPal
Some
of our customers have asked why we built our hosting service with
PayPal as the only online transaction engine. We believe PayPal
has created the safest, easiest-to-use, and most
cost effective platform for businesses and individuals
to send and receive money. Accordingly, it is our belief that
this kind of payment method will become ever more prevalent in
coming years.
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Advantages
for Buyers
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Advantages
for Merchants
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| PayPal
offers ease and flexibility, accepting all major
credit cards (Visa, Mastercard, Discover, and American Express),
as well as all major debit cards and direct transfers from
your bank account. You control your account. |
eBay.com
bought PayPal at the end of 2002. Use of PayPal on eBay
by auction merchants and buyers contributed mightily to
the growth of PayPal. eBay makes PayPal familiar and comfortable
for millions of customers that might otherwise be nervous
about credit card use on the Internet. |
| You
are using the same buying platform over and over... you
become familiar with it. It is designed for online
use, unlike most bank cards. No one but PayPal has your
bank account or credit card info, so your money is safer. |
PayPal
offers one of the safest platforms for online commerce
with fraud rates at a fraction of those of typical e-commerce
offerings. Buyers and merchants establish a "track
record" over time, and can be "verified"
by postal mail and banking authentication. That reassures
both buyers and merchants (who bear the burden of fraudulent
transactions).
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| PayPal
is free for buyers. |
PayPal
offers low merchant rates with no set up or monthly
fee, no holdback, and a chargeback fee lower than most merchant
banks. You can also access your money within 3-4 days by
sweeping it into your bank account, or instantly with a
PayPal Debit card, or by using the money to pay your bills.
Compare that to a merchant credit card account that sends
you a check once or twice a month. |
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