How does your daily back-up system work?

Please keep in mind that our backups are mainly for faster disaster recovery in case a whole server goes down. You may use them for occassionally restoring files, but it should not be considered a replacement for maintaining your own offsite backups.

The system saves a full backup once per month (although not necessarily on the first of the month), a backup of differences from the previous monthly backup once per week, and a backup of differences from the previous weekly backup once per day. This provides up to three different dates to restore from (however there will be less than three dates at certain points during the month, such as right after a full monthly backup). This service is provided without fee to all shared hosting customers.

We can quickly restore full accounts or individual files or directories at your request. You would have a choice of either the weekly backup or the last daily backup.

For example, if it is Thursday and the weekly backup happened on a Sunday and the last daily backup happened on a Wednesday, you would get a choice of either Sunday or Wednesday. You would need to specify the files and/or directories you need, in a helpdesk ticket.

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