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Can I get shell access?
Lots of hosts are moving away from granting shell access to clients on shared servers. Frankly, you need to convince us you know what you are doing and that you have a thorough understanding of the security issues.
You will need to provide us with your IP address, either static or the c-block for dynamic IPs. Only permitted IPs will be able to log on to the server. If you have a developer working for you, we will need their IP(s). You can specify as many IPs as you need to... but if you are granting shell access to a large number of people, we are going to reconsider granting it. We prefer you be on a dedicated server if you have that many shell users.
Once you get shell access, you may only SSH2 to use it. There is no telnet. Inconvenient? Yes. And necessary in an increasingly hostile hosting environment. You would certainly not be happy if the serve were hacked and down... no matter why it happened... so we take steps to reduce that likelihood. Related Topics:
How can transfer large files to other people without using email? What perl modules are installed? What do you have for multiple domains? How do I get Dreamweaver to connect to my account? What do the different terms mean in the statistic programs? How can I help make the shared server more secure? How do I use the shared SSL certificate? Can I set up ODBC access to a database on the server? Why does my form redirect to a "contact support" message? How can I use mod_rewrite to make my URLs more search engine friendly? How can I see/edit my .htaccess file? Do you run SUexec? What are the options for sending an email list or newsletter? Is there telnet? Do you do Windows hosting? Do you support Cold Fusion? How can I manage downloads from my site? Do I need PHP? Should I learn it? Can I use Frontpage 2003? How do I install my own SSL certificate? I need to install a form on a website... what should I use? What port do I use to access shell via SSH2? Are your servers mirrored, or otherwise "bullet-proof?" I want to sell things from my site. What do I need? Can you recommend an SSH client? How can I keep certain pages from being indexed by search engines and other spiders? How can I install WordPress and get started using it? Can I use PHP and SSI together? Where can I find a good tell-a-friend referral script? How can I more easily move accounts from another host? How can I block certain IP addresses? My form is "breaking" my page layout. How do I use the Auto-Installer? How do I set up a database? I need help with SSI (Server Side Includes).
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