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What if I want to cancel?
If we cannot resolve the issue making you unhappy, we will refund your entire annual payment if you cancel within the first 30 days. After that, we will refund a pro-rated amount equal to the whole months remaining in your year. For instance, if you are in the 3rd month of the plan and you become unhappy, you will get back 9 months of pro-rated payment. Payments will be made by check mailed to your sign-up address. Cancellations may ONLY be made from the email address we have on record for your account.
If we cancel you for violations of our Terms of Service, you will not receive any refund at all. Related Topics:
How do I upgrade my account? What forms of payment do you accept? Where do I send a check? Why do I have to pay annually? Is there an Affiliate Program? Can I have you invoice my corporate billing department? What are the pricing plans? I have a PayPal problem. How do I contact the Billing Department? How do you protect my credit card information? Will you rebill my account at renewal time?
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